Our client, a market leader within the financial services industry is actively seeking a results-focussed, tenacious and organised Customer Service Executive to complement their growing department.

Reporting directly to the Team Manager, key responsibilities will include but not be limited to;

  • Answer calls in a professional and credible manner, received via a dedicated helpline
  • Accurately collate and record information, ensuring the highest levels of accuracy are obtained
  • Liaise with Account Management as required for client specific queries
  • Consistently adhere to company policies and SLAs
  • Complete all accompanying administration
  • Discuss any missed areas in which the client may add to their claim
  • Contribute to team performance targets

The successful applicant will demonstrate exceptional organisational skills, with the ability to effectively multi-task under pressure and adhere to deadlines. In addition, you will possess high levels of accuracy, attention to detail, excellent communication/IT skills and a professional telephone manner.

In return, the company offers a friendly working environment, continued training/support and genuine scope for internal progression.

This is a fantastic opportunity to join a dynamic, forward-thinking market leader.

Salary £23k-£25k

To apply for this job email your details to Remy@burtonrecruitment.com