Claims Handler

Our client, a leading specialist in Property Insurance, is actively seeking a dedicated Claims Handler to join their team. As a key contributor to this dynamic and forward-thinking organisation you will play a crucial role in delivering exceptional customer service and upholding industry standards.

Key Responsibilities include but not limited to:

• Accurately input data onto client records, ensuring timely completion within service standards.
• Adhere to agreed service standards and FCA regulations, consistently maintaining high-quality work.
• Proactively monitor claims progress, keeping customers and relevant parties informed.
• Meticulously validate and process claims by recording and analysing information.
• Negotiate, settle, or repudiate claims within delegated limits, escalating when necessary.
• Efficiently manage client/departmental emails and maintain diary systems through written and oral communication.

The ideal candidate will possess exceptional written and spoken English, coupled with strong mathematical skills. Proficiency in Microsoft Office packages is a must, as the ability to grasp new systems quickly. You will demonstrate proactive drive, self-determination, and effective problem-solving skills. While experience in the property sector is advantageous, it is not essential. A basic understanding of the insurance or financial services industry would be beneficial.

In return our client offers hybrid working/Flexi-Time, life assurance, private health care for you and your dependents, and more. They also encourage and support studying towards professional qualifications and offer a wide variety of high-quality in-house and external training opportunities.

This presents a fantastic opportunity to join a forward-thinking organisation with a relaxed work environment. If you are a claims professional with attention to detail, excellent communication skills, and a passion for delivering outstanding customer service, we invite you to apply for the Claims Handler Hybrid position.